Help & Support

Yes! We regularly add new exams based on user demand. If your target exam isn't listed, email us at [email protected] with the exam name, the recruiting body, and a link to the official notification if available. We will review and aim to add it in the next update cycle.

Your access is activated instantly as soon as your Razorpay payment is confirmed. If your account dashboard has not updated within a few minutes, try refreshing the page or logging out and back in. If the issue persists after 30 minutes, please email us at [email protected] with your Razorpay Payment ID (starts with pay_) and we will manually verify and activate your access.

We do not offer refunds for change of mind or partial use once access is granted. The ₹49 Exam Mode Pack is completely non-refundable. If you experienced a duplicate charge or payment non-activation, please email [email protected] with your Payment ID and we will resolve it promptly. Read the full Refund Policy at typinggrid.com/refund for details.

To protect the integrity and security of our proprietary typing test database, direct printing and PDF downloading of full test passages are disabled. However, you can review your completed tests, net speed, accuracy, and detailed keypress metrics under your profile dashboard.

Yes! Our secure checkout via Razorpay supports Google Pay, PhonePe, Paytm, BHIM UPI, netbanking, credit/debit cards, and major wallets. Select your preferred method in the Razorpay checkout window.

Exam rules can change with new recruitment cycles, and we may not always be immediately updated. If you believe our rules differ from the current official notification, please email us at [email protected] with: (1) the exam name, (2) the specific rule you believe is incorrect, and (3) a link or screenshot from the official notification. We will verify against the official source and update within 5 working days if a discrepancy is confirmed. Always cross-check with the official portal before your actual exam.